We aim to process your order on the day it is received or the first working day after that. You should receive it within 10 working days. If we need more than 30 days, we will let you know. We are prepared to accept Waiting List orders for certain standard items when they are out of stock, but only by telephone and we will then up-date you with our progress.

The basic UK post and packaging details are as follows:

• £3.00 for all parcels up to 500g in weight
• £4.95 for all parcels from 500g to 1kg (1,000g in weight)
• £7.50 for all parcels from 1kg to 4kg in weight
• £10.00 for all parcels from 4kg to 30kg in weight

We can arrange special next day delivery for urgent parcels, provided the goods are in stock and we have the order before midday the previous day, but this must be done by telephone. Express delivery charges will be notified on placing your order. Unfortunately, this is not available everywhere in the UK or overseas.

Overseas orders 

We try to use the cheapest and most secure methods of overseas postage. There is a calculator in the on-line shop which will add the relevant charge using our contract with Parcelforce for tracked deliveries. If this seems very high it is because they have minimum charges for some destinations, but we can usually do better with direct postage.  Please contact us direct to enquire about the options.